Shipping policy

πŸ•“ Pre-Order Drops

Our pre-order items are made to order β€” this process ensures quality and reduces waste.

Timeline:

  • Production: 3–5 weeks after the pre-order window closes

  • Shipping: 3–10 business days (depending on your location)

Notes:

  • Orders with pre-order items ship once production is complete.

  • Cancellations are only accepted within 24 hours of ordering.

  • Once production begins, all sales are final.

  • Delays may occur due to sourcing or customs, but updates will be provided via email.

πŸ“¦ Pre-Made Drops

Items that are in stock and ready to ship.

Timeline:

  • Processing: 2–3 business days

  • Delivery:

    • Australia: 3–7 business days (1–3 with Express)

    • International: 7–14 business days (4–7 with Express)

Notes:

  • Customs or import fees are the buyer’s responsibility.

  • Mimpi is not liable for lost or delayed parcels once shipped.

🌏 Shipping Partners

We use Australia Post and DHL Express for all deliveries.
Tracking information will be sent once your order has shipped.

πŸ’¬ Questions?

Contact us at mimpistudios1@gmail.comΒ β€” include your order number for faster help.